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¿Porqué Usarlo?
¿Qué Es SpyPhone?
Página Inicio
Cómprelo Ahora
Funciones SpyPhone
Proceso De Instalación
EL SPYPHONE EXPLICADO PASO A PASO (Preguntas Frecuentes)
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What is SpyPhone?

It is software that you physically install on to someone else's smartphone or iPad and allows you to monitor their device activities using an online portal, provided by us which you access through your own PC and an internet connection. You can also install it physically on to your own smartphone to safely and securely backup all your phone activity which you can securely access online using your online account.

SpyPhone can be installed and working in just three easy steps!

Get their smartphone in your hand


Physically install and activate SpyPhone on to their phone

Log in to your  SpyPhone online account using your computer to view their phone data


What is needed to get started with SpyPhone ?

To get started you need their smartphone in your hand. It must be one that meets all of SpyPhones requirements and it requires internet at all times. You will also need a computer (recommended) or tablet to log in to your online account after purchase, with their phone in your hand, to start the installation process.

SpyPhone does not work on regular mobile phones that are not smartphones or any smartphone without an internet connection or which does not meet our stated requirements (e.g. not rooted or jailbroken or running an incompatible OS version).

Is SpyPhone easy to install?

Installing FlexiSPY on to their phone is just like downloading and installing any other application that you have probably done a thousand times over. It is only the act of rooting an Android phone or jailbreaking an iPhone first before installing SpyPhone  that means things get technical.

Will SpyPhone be picked up by any antivirus software installed on their phone?

SpyPhone will not be detected in any way once it has been installed. We make sure that our software complies with and is acceptable to the main antivirus providers for smartphones such as Lookout Antivirus and Zapper Task Killer for Android for example.


How many phones can SpyPhone be installed on to?

At this time SpyPhone is for one TARGET phone per purchase. However you are free to deactivate, uninstall and physically reinstall your license to another compatible device as many times as you wish during your subscription.

Can I monitor multiple phones from one online SpyPhone account?

You can only monitor one phone from your online account. Therefore, if you want to monitor multiple phones you will require multiple licenses (one for each of their phones you want to monitor) and you will have a unique online account for each one.

Does  SpyPhone record phone calls?

Yes it does if you have purchased and installed SpyPhone Premium for Android. You can then use your online dashboard to enable and configure call recording and then all you have to do is wait for the calls to be uploaded and then you can listen to them inside your online account at your leisure.


Does SpyPhone capture images from their phone?

Yes.SpyPhone will capture both images they take using their phone camera as well as images that are currently on the phone after SpyPhone
has been installed and activated through our Historical Media feature. It will also capture images that the user has set as the wallpaper for the home screen of their device.

Does SpyPhone capture videos from their phone?

Yes. SpyPhone will capture both videos they take using their phone camera as well as videos that are currently on the phone after SpyPhone  has been installed and activated through our Historical Media feature.

Does SpyPhone capture audio from their phone?

Yes.SpyPhone  will capture audio files that they create using the voice memo/voice recorder application on their phone as well as their music collection.

What file formats are captured by FlexiSPY for images, audio and videos?

SpyPhone captures the current file formats from their phone and uploads it to your online account.

Images: JPEG, GIF, BMP, EXIF, TIFF, RAW, PNG, PPM, PGM, PBM, PNM, ECW
Videos: CGM, SVG, ODG, EPS, PDF, SWF, WMF, XPS, EMF, EMF+, EMZ, MP4, WMV, ASF, 3GP, 3G2, M4v, AVI
Audio: MP3, AAC, AAC+, eAAC+, AMR, AMR_WM, QCP, WMA, MIDI, RA, PCM, AIFF, BWF, au, MP4, WAV
You can look up the above file extensions to see if their phone supports it here.

Can I listen to their phone calls live on my own phone with SpyPhone?

Yes. SpyPhone was the first to bring Call Intercept to the market and this is available with our Premium software. For call interception to work you have to make sure that the network provider of their phone has 3 way calling enabled otherwise call interception cannot work.

With this enabled you simply enable the call interception feature and SpyPhone  will send you an SMS message on your own mobile phone alerting you that a call is in progress. As soon as you get this SMS notification simply call their phone to start listening in.

Note: Call Intercept is available for SpyPhone Premium  only. Whilst listening to their calls please remember to stay silent and mute your own phone otherwise you will be heard.

Can I use SpyPhone as a bug to listen to their surroundings?

Yes. With our Premium software you can choose to either record their surroundings and listen to it from the comfort of your online account (known as ambient recording) or you can listen to their surroundings in real time from your own phone using spycall.

Spycall works by you simply enabling the spycall feature from within SpyPhone and then calling their phone using your own phone and then, providing their phone is not being used when you call it you will start to listen in.

Note: If you have enabled spycall and call their phone when it is in use then spycall will not work and it will simply be a normal call. Whilst you are successfully listening in to their surroundings please stay silent and mute your own phone otherwise you will be heard.


If I install FlexiSPY on to their phone and then they change their SIM card will I loseSpyPhone and have to reinstall it again?

Please be aware that our software is installed on to their phone itself, not the SIM card. SpyPhone has a SIM change alert feature which means that you will get an SMS notification on your own phone whenever they change the SIM card in their phone. To set this feature up you simply log in to your SpyPhone online account and go to the Control Centre tab > Bugging Controls > Set Monitor Number.

You then enter your own mobile phone number in the international format (e.g. +1XXXXXXXXX). After that, and once SpyPhone  has updated itself to reflect these changes, you will get an SMS notification telling you when


Is SpyPhone spyware?

No, this is not the case. Spyware is usually remotely installed and does not require any human intervention. Our software is just that software and requires human intervention to be installed.SpyPhone  is deemed safe with all major antivirus software for smartphones. On the other hand though our rivals are not so lucky!

Can I read the SpyPhone manual first before purchase as I want to see exactly how it is installed?

SpyPhone offers a revolutionary and streamlined installation process thanks to a unique installation wizard inside your online account that gently guides you through the installation steps needed. Because of this we have no manuals that can be provided publicly.

Can I install SpyPhone on to their phone to recover deleted data such as SMS messages, e-mails or IM chats?

SpyPhone is NOT a data retrieval tool. Because data such as SMS messages, e-mails and IM chats are stored on the phone SIM card (or main internal memory if there is no SIM card due to network provider) SpyPhone is unable to recover any past data on their phone.

It will however happily capture and report to you data that occurs after you have physically installed and activated software on their phone as well as upload any pictures, videos or audio files that were currently on their phone before you installed SpyPhone. thanks to SpyPhone historical media feature available inside your online account.

Can I install SpyPhone on to their phone and then sell the phone?

Yes- We accept resellers, please ask us by email.

Do I need their phone physically to install SpyPhone ?

Yes. This is our main requirement and there is no other way to install the software.

Their phone is locked by a password which I do not know, can I still installSpyPhone and can you help me get this password too?

Unfortunately if their phone is locked by a password which you do not know then SpyPhone cannot be installed.

What phones does SpyPhone support?

SpyPhone currently supports the following phones:

BlackBerry – Must be running OS 5.x – 7.1 only and not locked by a passcode
Symbian – Must be running Symbian Belle only and not locked by a passcode
iPhone – Must be running iOS 6.x – 9.0.2 that can be jailbroken and is not locked by a passcode
Android – Must be running Android OS 4.0.3 – 6.0 and not locked by a passcode **

** Rooting/Jailbreaking the phone before installing SpyPhone is required so that the SpyPhone can gain root permissions during installation and run in FULL mode for the ADVANCED features to work


Does SpyPhone support the latest BlackBerry phones such as the Z10, Q10 or Q5 running BlackBerry OS 10?

At this time nobody supports these kinds of phones, sorry.

Does SpyPhone support the latest Windows Phone 8 handsets such as the Nokia Lumia 925 or Samsung ATIV V Neo?

At this time nobody supports these kinds of phones although we are working hard on bringing something to market for the latest generation of Windows phones.

iOS 9.0.2 is now fully jailbroken, is FlexiSPY fully compatible?

SpyPhone is fully compatible with jailbroken iOS device running iOS 6.x – 9.0.2. Furthermore SpyPhone is the world’s first to offer both Call Intercept (listen to live phone calls in real time) and BlackBerry Messenger (BBM).

How long does it take to install SpyPhone  on to their phone?

Because you need to get their phone physically in your hand for installation and because, depending on the smartphone platform it may require additional tasks first such as rooting or jailbreaking then installation time may vary.

Below is an estimated time for installing FlexiSPY on to all available and support smartphone platforms providing that you have their phone in your hand already and have made sure it is supported bySpyPhone .

Jailbroken iPhone – 15 minutes (5 minutes to jailbreak their iPhone and 10 minutes to install SpyPhone).
Rooted Android – 25 minutes (20 minutes to root their phone (depending on Android phone model) and 10 minutes to install SpyPhone).
Non-Rooted Android – 10 minutes to install SpyPhone
BlackBerry – 10 minutes to install SpyPhone
Note: These times are estimations only and depend on the ability of the person installing SpyPhone  and the make/model of their smartphone.

Is SpyPhone legal?

SpyPhone is perfectly legal to install on your own phone as a premier backup solution. But please make sure you have explicit permission from the person whose phone you will be monitoring and whose phone you will require physically in order to physically install SpyPhone on to it before proceeding any further. Furthermore, if in doubt, check your local country laws and read our legal disclaimer here.

Is SpyPhone in English only?

Whilst the main software itself is in English the online dashboard is available in English, Spanish, Russian and Chinese at this time with further languages set to be added.

How does SpyPhone  upload data from their phone to my online account?

SpyPhone requires that their phone has internet at all times and that the internet is turned on and connected for best results. This can be through wifi (as long as their phone is in range of a signal), 3G or cellular data (GPRS).

Phones which use GPRS which has slower download and upload speed may experience a little more time for uploading large pictures or videos or audio files to their online account.

We recommend either wifi or 3G for best results. If, at any time, their phone loses internet connection (out of range of wifi signal) or internet is turned off (e.g. airplane mode) then SpyPhone will still capture data as normal and it will all be uploaded once internet connectivity is resumed on their phone as normal.

Does SpyPhone  only capture and upload English text?

Your FlexiSPY online dashboard will capture and upload all languages. So, for example, if they use Arabic on their phone when using Facebook or speak Japanese in their SMS messages then SpyPhone will upload it all exactly as it is on their phone making  SpyPhone the first truly multilingual phone tracking software.

Is there a limit to how much data I can store in my online account with SpyPhone ?

At this time there is no storage limit for data uploaded to your account but there are limitations when it comes to uploading images, videos or audio files that are generally too large in size. This is covered in a separate question further on in this FAQ.

What kinds of activities are monitored bySpyPhone ?

Depending on the package purchased and TARGET phone type it can be anything from SMS messages, GPS and e-mails all the way up to IM capture and even intercepting live phone calls or recording them.

Why would I need SpyPhone ?

SpyPhone has been helping uncover cheating spouses, corporate espionage and taming troublesome teenagers since 2005. If you feel you need to monitor someone in your life who you care about then start by putting SpyPhone physically on to their phone.

Here are legitimate real world examples where SpyPhone  can help protect those you care about:

A parent wanting to monitor their teenagers phone usage for any bad behavior by using SpyPhone to monitor their e-mails and IM chats
An employer wanting to make sure their employees are working efficiently by using SpyPhone to monitor their e-mails and calls
Law enforcement can use SpyPhone as a method to track and apprehend suspects thanks to over 150 features that only SpyPhone provides.
Couples can use SpyPhone to establish trust in their relationship thanks to its SMS, call, log and web capturing features.
The above are the main reason why SpyPhone  is the premier solution for smartphone monitoring but did you know SpyPhone can be used for so much more also?

New parents wanting to use SpyPhone’s spycall and RemCam feature as a baby monitor
Nurses who want to protect those who are vulnerable such as the elderly and making sure they are kept safe thanks to SpyPhone  and its location tracking feature

How is SpyPhone installed?

SpyPhone cannot be remotely installed in any way. It has to be physically installed, by you, on to the smartphone of the person who you wish to monitor. Whilst you can install it on to your own phone you would be monitoring yourself if you do this.

A recap is given below for reference:


FlexiSPY works by uploading data from their phone to an online account which you securely access. This account uses AES/PKI Encryption along with HTTPS Encryption which means you never need worry about your online data not being secure.

Do I need to first jailbreak their iPhone in order to install SpyPhone?

Yes. This is required and if this cannot be done then SpyPhone cannot be installed. You can find more about how to jailbreak an iPhone on the web.

Do I need to first root their Android phone in order to install
How many phones can SpyPhone be installed on to?

At this time SpyPhone is for one TARGET phone per purchase. However you are free to deactivate, uninstall and physically reinstall your license to another compatible device as many times as you wish during your subscription.

Can I monitor multiple phones from one online SpyPhone account?

You can only monitor one phone from your online account. Therefore, if you want to monitor multiple phones you will require multiple licenses (one for each of their phones you want to monitor) and you will have a unique online account for each one.

Does  SpyPhone record phone calls?

Yes it does if you have purchased and installed SpyPhone Premium for Android. You can then use your online dashboard to enable and configure call recording and then all you have to do is wait for the calls to be uploaded and then you can listen to them inside your online account at your leisure.


Does SpyPhone capture images from their phone?

Yes.SpyPhone will capture both images they take using their phone camera as well as images that are currently on the phone after SpyPhone
has been installed and activated through our Historical Media feature. It will also capture images that the user has set as the wallpaper for the home screen of their device.

Does SpyPhone capture videos from their phone?

Yes. SpyPhone will capture both videos they take using their phone camera as well as videos that are currently on the phone after SpyPhone  has been installed and activated through our Historical Media feature.

Does SpyPhone capture audio from their phone?

Yes.SpyPhone  will capture audio files that they create using the voice memo/voice recorder application on their phone as well as their music collection.

What file formats are captured for images, audio and videos?

SpyPhone captures the current file formats from their phone and uploads it to your online account.

Images: JPEG, GIF, BMP, EXIF, TIFF, RAW, PNG, PPM, PGM, PBM, PNM, ECW
Videos: CGM, SVG, ODG, EPS, PDF, SWF, WMF, XPS, EMF, EMF+, EMZ, MP4, WMV, ASF, 3GP, 3G2, M4v, AVI
Audio: MP3, AAC, AAC+, eAAC+, AMR, AMR_WM, QCP, WMA, MIDI, RA, PCM, AIFF, BWF, au, MP4, WAV
You can look up the above file extensions to see if their phone supports it here.

Can I listen to their phone calls live on my own phone with SpyPhone?

Yes. SpyPhone was the first to bring Call Intercept to the market and this is available with our Premium software. For call interception to work you have to make sure that the network provider of their phone has 3 way calling enabled otherwise call interception cannot work.

With this enabled you simply enable the call interception feature and SpyPhone  will send you an SMS message on your own mobile phone alerting you that a call is in progress. As soon as you get this SMS notification simply call their phone to start listening in.

Note: Call Intercept is available for SpyPhone Premium  only. Whilst listening to their calls please remember to stay silent and mute your own phone otherwise you will be heard.

Can I use SpyPhone as a bug to listen to their surroundings?

Yes. With our Premium software you can choose to either record their surroundings and listen to it from the comfort of your online account (known as ambient recording) or you can listen to their surroundings in real time from your own phone using spycall.

Spycall works by you simply enabling the spycall feature from within SpyPhone and then calling their phone using your own phone and then, providing their phone is not being used when you call it you will start to listen in.

Note: If you have enabled spycall and call their phone when it is in use then spycall will not work and it will simply be a normal call. Whilst you are successfully listening in to their surroundings please stay silent and mute your own phone otherwise you will be heard.


If I install FlexiSPY on to their phone and then they change their SIM card will I lose SpyPhone and have to reinstall it again?

Please be aware that our software is installed on to their phone itself, not the SIM card. SpyPhone has a SIM change alert feature which means that you will get an SMS notification on your own phone whenever they change the SIM card in their phone. To set this feature up you simply log in to your SpyPhone online account and go to the Control Centre tab > Bugging Controls > Set Monitor Number.

You then enter your own mobile phone number in the international format (e.g. +1XXXXXXXXX). After that, and once SpyPhone  has updated itself to reflect these changes, you will get an SMS notification telling you when?

Rooting is required if you want all features available to you and for complete stealth meaning that all icons and SuperSU will be hidden.

If you are unable to root their Android phone for whatever reason, do not worry. SpyPhone can still be installed (both Premium and Extreme) and will work just fine except the following features which require root access will NOT be available.

IM capture (Skype, LINE, Facebook etc.)
Email capturing
Call Intercept
Spycall
Password Grabber
Hide software from Application Manager menu
Hidden remote SMS commands

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